A local family in North Texas recently encountered an issue with their World Cup tickets. The tickets, which were purchased through a third-party platform, could not be delivered as expected.

The family reached out to NBC 5 for assistance in resolving the matter. A young soccer fan, 15-year-old Cade Tolin, was particularly affected by the ticket trouble.

Further details about the situation and its resolution are available from NBC 5, including the story of Cade's experience as he prepared to see his favorite team play, wearing Argentina's away jersey.